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Thank you for taking the time to write this review!Lara - Webroot Community Team I get the Webroot Anti Virus as part of my Geek Squad so not only do I get virus protection but repairs with my purchase.The direct number for our tech support is 1-866-612-4227.
Webroot’s cloud-based program stops millions of threats in real time to help protect your business, and customers. When my renewal comes up, it won't be with Webroot.They offer the smarter services, multi-vector protection and superior resources you need to take control of your business and grow. It’s easy to use and easy to understand and the quality was amazing! I would save so much money and my computer and devices would all be covered and protected. The price and quality was my main concern and they blew me through the roof! It's kept me protected in all of my devices and it gives me peace of mind knowing that I won't get a virus or get hacked. Then the next day a pop-up appears right across my coding editor that I need to set-up Webroot, new access code requirement I think. I call Webroot and the tech remotely hooked-up and said I needed maintenance on my computer and it would cost 0, that's funny, this is the only problem I have. When I refused and said it's a Webroot malfunction, he offered to fix it for 0. I am a truthful person, I have had one virus get through in four or five years. But now they are using people from India who speak English poorly, talking on a defective popping mic, was too much. Webroot gets an F for failure on customer support issues. Hello Pete, There is a phone number on our website, it's listed here: https://It was also very easy navigating and understanding how to set it up and how it works and runs. Somehow I got two accounts and noticed I was paying twice. I found no phone number on the web page, no surprise for cheap companies these days. A bit put-out because I was setting up a multiplayer game on Unity3D, I clicked the pop-up and it did a error. Our tech support does not cost anything, in fact, they don't have the ability to process transactions.I'm very confident that you spoke with a group impersonating Webroot as a scam.Please note that our official support number is the one listed on the page I linked.
But I would like to understand how these anti virus software works and what else I can do to protect my computer.