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We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.
The ODA Code of Practice is binding on members of the Association.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
Use your mobile phone to browse singles, view profiles and see photos on our dating website.Since the rise of online dating over the past decade, many dating websites have come and gone.A common complaint shared by seasoned online daters who have tried various dating sites is that, rarely do the multitude of matchmaking services live up to their claims.Along with key review factors, this compensation may impact how and where sites appear on the page (including, for example, the order in which they appear).Dating does not include listings for all dating sites.
You know the ones where they are depicted as: While there are folks who do perpetuate those stereotypes, there are millions of other singles who do not and if you want to meet them, why not try a dating site in the USA?